ICT PMO Manager

Responsibilities

Own the formal handover from Pre-Sales to PMO at contract signature, ensuring all project documentation (contract, PO, scope) is complete, documented and recorded in ERP System
Initiate the project file and assign tracking references for all ICT projects
Coordinate PR issuance with Pre-Sales, from proposal stage to project delivery
Follow up PO issuance and approval with ICT and Finance teams, with tracking against committed timelines
Escalate procurement delays proactively to avoid downstream delivery impact
Coordinate with the Technical Delivery team on project milestones, to ensure on-time delivery to the customer
Track logistics, equipment delivery, and installation milestones across all active ICT projects
Manage vendor follow-up for delivery delays in coordination with Partnerships
Maintain weekly project status reports for ICT Product Direct, Commercial team and Management
Collect UAT sign-off and customer acceptance documents from the Project Manager
Trigger invoicing with Finance upon confirmed delivery acceptance
Maintain full project documentation archive: contracts, POs, delivery notes, acceptance forms, invoices
Follow up on outstanding invoices with Cash Collection for major ICT projects